Setting up DNS records with the GoDaddy provider

In this tutorial, we will guide you through the process of setting up the DKIM, SPF, and CNAME domain records using GoDaddy. Setting up these data is essential to securely send bulk emails from the Boldem app and prevent emails from being marked as spam.

1. Log into your account in the Boldem app.
2. Select Settings from the left-hand menu and click Domains.

3. If you did not enter a sending domain name when you created your account, click + Add a sending domain. However, if you already entered a domain and see it listed, skip to step 4 below.

4. Enter the name of the sending domain and confirm with Create. Make sure to enter the domain without www, e.g. example.cz.
   

5. Click Detail by the domain in the list.
   

6. Click the Domain settings tab.

7. The page will display the data for the DKIM signature, the SPF record, and the CNAME record. Leave the window with this data open as you will require it shortly.
8. V novém okně se přihlaste do účtu ke správě vaší domény u poskytovatele Godaddy na adrese https://account.godaddy.com/.
9. In the All Products and Services section, click the DNSThe Domain Name System (DNS) is a hierarchical and distributed naming system for computers, services, and other resource... button by the domain you wish to modify.

10. The following DNS Management menu will then appear, displaying the DNS Records tab:

11. Click Add New Record to add a new record and follow the steps below.

Setting up a DKIM record

1. In the Godaddy interface, select TXT from the Type drop-down menu.
2. In your Boldem account, copy the necessary record by clicking the copy icon in the Name column under DKIM signature.
   

3. In the Godaddy interface, paste the copied information into the Name field.
4. In your Boldem account, copy the necessary record by clicking the copy icon in the Value column under DKIM signature.

6. In the Godaddy interface, paste the copied data into the Value field.

7. Do not change the value in the TTL menu.
8. Save the record by clicking Save. The resulting record should appear similar to this:

Setting up an SPF record

Editing an existing SPF record

If you find a TXT record in the list of domain records containing SPF information for your domain (e.g. for example.cz), make sure you edit the record and not create a new one instead. Example of an existing record:

1. Click the edit icon to the right of this record.

2. A new dialogue window will appear to change the data. Insert the string include:spf.boldem.cz before the tag ~all in the Value field.

3. Save the record by clicking Save.

Adding a new SPF record

If you do not find a TXT record in the list of domain records containing SPF information for your domain, proceed with these steps:

1. In the Godaddy interface, select TXT from the Type drop-down menu.
2. Insert the @ sign in the Name field.
3. In your Boldem account, copy the necessary record by clicking the copy icon in the Value column under SPF record.

5. In the Godaddy interface, paste the copied data into the Value field.

6. Do not change the value in the TTL menu.
7. Save the record by clicking Save. The resulting record should appear similar to this:

Setting up a CNAME (Domain Name Router) record

1. In the Godaddy interface, once again click Add New Record by the selected domain.
2. From the Type drop-down menu, select CNAME.
3. In your Boldem account, copy the necessary record by clicking the copy icon in the Name column under CNAME (domain router).

3. In the Godaddy interface, paste the copied information into the Name field.
4. In your Boldem account, copy the necessary record by clicking the copy icon in the Value column under CNAME (domain router) .

6. In the Godaddy interface, paste the copied data into the Value field.

7. Do not change the value in the TTL menu.
8. Save the record by clicking Save. The resulting record should appear similar to this:

Validation of domain records

Once the records are set up, there is a delay before the information is acknowledged by the domain servers. With most providers, this process completes within an hour or within 24 hours at the latest.

After setting up each record, navigate to Settings/Domains in the Boldem application, select your domain, and on the Domain Settings tab, click Check Settings.

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Ideally, the check should result in green highlighted information showing by each record:

If the changes to the domain do not take effect within 24 hours, contact your domain provider’s customer support to verify that the records are entered correctly and then repeat the verification of domain settings in the Boldem application.